At Rezoan's Gadget & Accessories, we maintain strict guidelines for cancellations, returns, and exchanges to ensure transparency and fairness for both parties. By making a purchase, you agree to the following terms and conditions.

Cancellation Policy

1. Order Cancellation by Customer

   • Orders can only be canceled before shipment. Once shipped, cancellations are not allowed.
   • To cancel an order, contact us immediately at 01566-008756.

2. Order Cancellation by Rezoan's Gadget & Accessories

   • We reserve the right to cancel any order due to unavailability, payment issues, or fraudulent activity. Refunds will be processed accordingly in such cases.

Return Policy

1. No Return Without Valid Reason

   • Returns are accepted only for products that are physically damaged during transit.
   • Unboxing Video Required: Returns will be considered valid only if an unboxing video (from start to end) is provided as proof of damage.

2. Conditions for Returns

   • The product must be returned in its original packaging with all accessories, manuals, and invoices.
   • Tampered, used, or altered products will not be eligible for returns.

3. Return Window

   • All return requests must be submitted within 24 hours of receiving the product.

Exchange Policy

1. Eligibility for Exchange

   • Exchanges are allowed only for damaged or defective products and are subject to stock availability.
   • Proof of damage or defect through an unboxing video is mandatory.

2. Non-Exchangeable Items

   • Products that are fully functional, non-defective, or match the description provided are not eligible for exchange.

Strict Non-Negotiable Terms

• Refunds, returns, or exchanges are not applicable for reasons such as “changed my mind” or “no longer needed.”
• Products that fail to meet our return/exchange conditions will be rejected without exception.
• Customers are responsible for ensuring proper proof (unboxing video) and timely submission of requests.

How to Submit a Request
For cancellations, returns, or exchanges, please contact us at:

• Phone: 01566-008756
• Email: shikder.gadgets@gmail.com

Failure to comply with the above terms will result in an automatic rejection of your request. Thank you for understanding and adhering to our policies.

Rezoan's Gadget & Accessories – Quality service with strict standards.