Shipping Policy
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We deliver parcels through Steadfast Courier.
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Delivery time:
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Inside Dhaka: 1–2 working days
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Outside Dhaka: 2–3 working days
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Customers must provide accurate address and contact information to ensure smooth delivery.
Refund Policy
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We ensure the authenticity of our leather products.
If any leather item is found not to be original, a full refund will be provided. -
If a product arrives damaged, a refund will be issued excluding shipping charges.
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Refunds will be processed after proper inspection of the returned item.
Cancellation / Return / Exchange Policy
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Exchanges are accepted in case of size issues, depending on stock availability.
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For exchange requests, customers must pay both-way courier charges.
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The product must be unused, undamaged, and returned with all original packaging and tags.
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Cancellation is only possible before dispatch of the product.