Shipping Policy
For digital products, shipping is immediate for downloadable and gift items, the process may vary from 0-12 hours. For service, shipping will be according to the service delivery policy described in service details.
Refund Policy
Refund Process
Refunds will be processed within 3 days after we receive and inspect the returned item. Refunds will be issued through the original payment method used for the purchase or as store credit, according to your preference.Partial Refunds or Exchanges
In some cases, we may offer partial refunds or exchanges for damaged items or items that do not meet the specified return conditions. Please contact our customer support for assistance. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.Cancellation / Return / Exchange Policy
Exceptions and Non-Returnable Items
The following items are not eligible for returns or refunds:- Personalized items
- Perishable goods
- Product or service that is used and described as non-refundable.
Return Eligibility
We strive to ensure your satisfaction with every purchase from Millennial DS. Our Refund and Returns Policy outlines the terms and conditions for returns, exchanges, and refunds. The eligibility criteria for returns include:- Physical goods (if applicable)
- Digital products (Will be given in the product description)
- Digital Services (Will be given in the service description)
- Customized Freelancing Services (Will be given in the service description)
- Gift cards
- Downloadable software products
Return Timeframe
Customers have 24 hours from the date of delivery to initiate a return or exchange for which the return policy was not included in the product or service description. To be eligible for a refund, the item must be returned within this timeframe.Conditions for Returns
To qualify for a return or exchange, items must meet the following conditions:- Items must be unused and in the same condition as received
- Items must be in their original packaging
- Any included accessories, tags, or labels must be intact
Return Process
To initiate a return or exchange, please follow these steps:- Contact our customer support at [customer support email] within 1 day of receiving your order.
- Provide your order details, including the order number and product information.
- Our customer support team will guide you through the return process and provide any necessary instructions.
- Package the item securely, including all original accessories and packaging materials.
- Ship the item to the address provided by our customer support.